Shipping Policy

Thank you for visiting and shopping at www.kings.ie Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates ; delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We shall ship the goods using An Post parcel post. The cost of shipping is weight-based and values up to 10kg for the lowest postal band, moving to the next band for goods over the 10kg weight. Exceptions to this are the two Wheel of Fortune tickets, which are individually priced on KING’S website. The risk shall pass to the customer at the time when we hand over the goods to the postal system.

Shipment method Estimated delivery time Shipment cost

An Post (up to 10kg weight) 3-5 business days €6.20

An Post (over 10kg weight) 3-10 business days €13.00

Please note, delivery delays can occasionally occur in the postal system and are out of our control, once they leave our premises.

Please note, KINGS is not liable for any changes in shipment costs that may occur as a result of An Post amending their parcel post rates.

Shipment confirmation

You will receive a Shipment Confirmation email once your order has shipped.

Currency

All prices shown on the website are in EUROS and are inclusive of V.A.T. at the standard rate applicable by Irish Law. Kings V.A.T. Number is: IE 8L40311T

Payment

KINGS accepts the following payment methods:

Credit cards, including MasterCard and Visa Debit Cards via Stripe

Damages

KINGS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact An Post to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Republic of Ireland.

King's Returns Policy

(PLEASE READ CAREFULLY)

  1. Free Returns – You can return your item(s) at no additional charge within the first 15 days.
  2. Charged Returns – For items returned between 16-30 days – you will have to pay a 20% restock charge.
  3. SBY Code – is a returnable charge, to be advised on an individual basis.
  4. Damages – please advise us within 5 working days.
  5. Shortage – please advise us within 24 hours
  6. Furniture Damage – please advise us within 3 working days.
  7. Non-Returnable – No food or drink items may be returned.
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